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TERMS AND CONDITIONS

Fares: All fares including taxes and service charges are non-refundable.

Credit Card: You agree to authorize the ticket issuer to charge your credit card number the amount that is shown as the Grand Total.

Flight Reconfirmation:
Outbound and return flights must be reconfirmed with the relevant airlines at least 72 hours prior to the commencement of that leg of the journey unless specifically informed otherwise by that airline. We accept no responsibility for bookings cancelled due to non-compliance with rules set by that particular airline. We also take no responsibility for any flight rescheduling en route.

Passports/Visas/Health Requirements:
We are very happy to inform you of current travel documentation requirements if you so require. It is your responsibility to ensure that you meet the passport, visa, health requirements of the countries you wish to visit and those that you transit (even if it is for a plane change). Many countries require that your passport should be valid for a period of (a minimum) six months from the date of arrival into that country. We accept no responsibility if you should be denied boarding or deported due to non-fulfillment of the above.

Insurance: We strongly recommend travel insurance to cover you for cancellation, health, baggage etc.

Cancellation / Changes If you need to change or cancel your travel plans, it is your responsibility to notify us in writing of such a request. These tickets are discount tickets, which have restrictions on them and may be up to 100% non-refundable and non-changeable.

We charge a service fee for any changes or cancellations to fares. In addition to our charges, most airlines also have a penalty or cancellation fee for any changes or cancellations to fares. Please ensure you read the flight rules for the fare selected as airline charges are notified in those rules depending on whether you wish to cancel or change your flight. If you are holding a booking for which a ticket has been arranged and you do not notify us in writing of your desire to cancel, this will be treated as a "no show" and could result in you losing all that you paid.

Lost Tickets: If you lose your tickets, it may be possible to re-issue them for a fee. The amount payable will depend on the circumstances of the loss and how close to the travel date you discover it. However, not all tickets can be re-issued; which is another good reason for ensuring you have sufficient insurance cover. Tickets will be dispatched to you in accordance with your instructions and we accept no responsibility for their delivery.

All airfares and taxes quoted are subject to verification before your ticket is issued.  We reserve the right to advise you of any adjustments prior to issuing the ticket.  If the price has increased, you may decline the reservation and cancel without penalty.  Once your ticket is issued, regular cancellation and change fees apply.

 

 

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